Successful business owners and managers realise that keeping customers is just as important as getting new ones. Therefore, It is important that we understand what our customers like and dislike about our business, product or facilities.
Whether feedback is positive or negative, this has an impact on how we move our brand forward giving us the opportunity to improve. Think of the use of iPEGS as a secret salesman within your business, one that will seek out further opportunities within your brand, focus on keeping customers happy and generate referrals.
With iPEGS we can easily create customer feedback forms which can either be emailed to the customer via a web form, completed within a business on a tablet or sent directly to the customer through our MiPEGS app.
You can use this innovative paperless app to analyse your data and export to either a csv or pdf file. Our easy to use form builder allows you to customise questions to suit your business needs and get the feedback you require. Please find below an example of a customer survey form used within an electrical retail business.
The team at iPEGS are on hand to understand your business giving you support to create a form, survey or questionnaire which will turn your customers into raving fans.
Talk to us today about how we can help to benefit your business – 01244 955350